Last updated: June 28, 2026
OOGWAY USA (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from https://oogway-usa.com/ or contact us at info@oogway-usa.com.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us when you place an order, create an account, contact us, or subscribe to updates. This may include your name, email address, billing address, shipping address, phone number, and payment information.
We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, and general usage data.
How We Use Your Information
We use your information to operate our website, process and deliver orders, communicate with you about your purchase, provide customer support, improve our services, and comply with legal or regulatory obligations.
We may also use your information to send order confirmations, shipping updates, account-related notices, and other service communications.
Payments
Payments made on our website may be processed by third-party payment providers. We do not store full payment card details on our own servers. Payment information is handled according to the policies and security practices of the payment provider used at checkout.
Sharing of Information
We do not sell your personal information. We may share your information with trusted third-party service providers only when necessary to operate our business, including payment processors, shipping partners, hosting providers, email service providers, and analytics services.
We may also disclose information where required by law or where necessary to protect our rights, operations, or customers.
Cookies
Our website may use cookies and similar technologies to support site functionality, remember preferences, measure website performance, and improve the shopping experience.
You may control cookies through your browser settings. However, disabling cookies may affect certain website functions.
Data Retention
We retain personal information only for as long as necessary for business, legal, tax, accounting, and operational purposes, or as otherwise required to provide our services.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing activities.
To make a privacy-related request, please contact us at info@oogway-usa.com.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@oogway-usa.com.